If you would like to make use of your 14-day right of cancellation for online transactions, please follow the link below and download the returns form.

You fill out the return form and enclose it with the return shipment.

You note your order number on the return slip, without which we cannot make a clear assignment.

Please note that in the case of individualised goods there is no right of withdrawal for the customer – see Right of Withdrawal & T&C

Return to the following address:



Claus Ermlich & Thomas Raschke GbR

Allestraße 2,

D- 73525 Schwäbisch Gmünd



** Note**

In the case of returns on the basis of the right of withdrawal, if there are no justified reasons for complaint, the customer shall bear the costs of the return shipment.


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